Change destined from research and designed by you.

Change is in the very nature of business today. If you don’t change or adapt to the needs of your customers, you will perish. We understand that, and it was time for us to change for you.

We asked our customers what they wanted from their print provider. What we got back astonished us. Not because of what you were asking for but because the same five things came up again and again. What you wanted most was:

• better communication and information dissemination
• better time management (delivering what was promised)
• more online services and effective use of technology
• to be treated as a valued customer and not a number
• consistent quality

With our ineo 220 photocopying system we can ensure the precise and high quality printing qualities required by our clients. The ineo photocopiers we use truly give amazing results. The way the Ineo company develop photocopiers is truly revolutionary and unique, and ensures that when you need printing done, it is done quickly, and to the highest quality.

What surprised us most was that this was being felt, not only by us, but by customers across the Edmonton print market. A vacuum existed. A change needed to happen. We examined the data, looked within ourselves, and created an entirely new vision for our customers and ourselves. This is where our story and our new journey begin.

Change destined from research and designed by you.

Two great companies… bridged together for the future.

We begin with two great companies. Both of these organizations have much to offer. Nisku Printers, one of the largest print providers in northern Alberta, is renowned for creating some of the most beautiful, award-winning(1) print communications in Edmonton. They have a 27-year proven track record for leading-edge print technology, quality, customer service and on-time delivery. Achieving FSC Certification extended their environmental protection practices. Dial Printing’s commitment to technology made them an innovator in both the pre-press and digital print markets. Its automated workflow and internal systems rivals the workflows of organizations twice their size, enabling them to fulfill on their solid commitment to customers. These technologies have allowed Dial to not only improve their internal process and relationships with customers, but also to simply produce more efficiently.

These two organizations have combined their individual strengths, created a few new surprises (i.e., technologies, capabilities and culture) and have formed a new brand that will redefine print solutions in Edmonton and Western Canada. We would like to take this opportunity to introduce you to ION Print Solutions.

ION Print Solutions will bridge the absolute best of both these organizations’ capabilities and technologies, creating a print provider second to none in Edmonton.

The magic begins today.

On Wednesday, May 14th, ION Print Solutions will host a launch to celebrate both its birth in the Edmonton market and announce its new brand to the world. Starting now, you will begin to see the changes take shape within ION, but you will feel none of the pain of change. You will continue to receive the same care that you have received over the years, but it will get even better. New services, solutions, capabilities, technologies, and a promise to communicate better with you. At ION, we want you to be more than just a customer; we want to be a partner.

“Quality, Customer Care, Innovation, Technology, Culture, and Community” are the driving forces behind our business and our new brand. They are more than just words; they are a promise to you, our customers. They were the roots used to form our brand and have been ingrained in our approach by the strength and values within us. In the coming months we will show Edmonton and the world our values, capabilities and how we’ve grown from the infancy of print and embraced the new millennium.

We know that this won’t happen just by physically sharing the same space and it will not happen overnight. It will take commitment, drive, and passion to make ION a reality and we are committed to make it happen.

A true partner in your success.

So what can you look forward to? Well we can’t let out all the surprises at once, nor do we want our competitors to know what is to come. But we will say this. You can look forward to a whole new way of interacting with your account, your account team, your jobs, the way we communicate with you, our capabilities, solutions, and the way we, and you, use the web. Each of you will have a team within ION focused on a singular purpose — you. One team, fixated on delivering innovative solutions to your projects, enabling you for success with your customers. ION will transform the print industry in Canada in the years to come.

What makes us different? We are a company founded on principles, values and a commitment to our community and the environment. Our commitment first begins with you. Even though we live and work in the urban jungle, we want to get back to that small-town ideal of honest, friendly and caring service. Where a promise means something, where you look out for each other, and you care about the people around you. We are a company founded on solutions, not product, and we will revolutionize the way you communicate with your customers.

A bold future for all of us

At ION Print Solutions, we understand the pressures you face everyday: tight deliveries, limited budgets, issues with quality and fulfillment are stresses you don’t need. Our capabilities, technology, experience and solutions will not only keep you top-of-mind with your customers, but will open your eyes to a whole new world of communications solutions and possibilities.

We know change can be hard and we know it can be stressful. We will do our utmost to mitigate that change for you. We will always help you piece together the puzzle and have our “ION” the ball. We will work our magic to ensure that every page, every detail, is as perfect as it can be. We will deliver the return you need to stay competitive. We will ensure that what we’ve promised is what we will deliver. This is our commitment to you.

¹Over the past nine years, Nisku Printers has received 6 gold awards and an additional 6 awards of distinction from the Advertising Club of Edmonton. It also received 2 awards from Storaenzo and TopKote for print excellence.